/Institutions/Northwestern-Health-Sciences-University/json/2019-2020/Acupuncture-and-Chinese-Medicine-Clinical-Student-Handbook-local.json

/Institutions/Northwestern-Health-Sciences-University/json/2019-2020/Acupuncture-and-Chinese-Medicine-Clinical-Student-Handbook.json

Patient Scheduling Policies on Site

At the NWHSU onsite teaching Clinics, telephone calls are answered during clinic hours by the front desk staff member and by an answering machine at all other times. Patients are scheduled according to the protocols listed below. Clinic staff discusses the nature of clinic services with new patients and sends intake forms to complete if there is adequate time for the forms to be returned before a scheduled appointment.

Interns should recommend a treatment plan that includes patient self-care, and follow up treatments. The intern then informs the front desk staff member how often the patient should return for treatments.