Medical Assisting Clinical Training Handbook

Succeeding at the Clinic

Things to Remember:

  • take notes – keep a pocket notebook
  • communicate with program director when you have a question or problem
  • remain flexible
  • continue to review all your material
  • remember to learn something new each day – use your time wisely
  • take responsibility for your actions
  • fit in to your ClinicalTraining environment
  • adapt to their way of doing things
  • accept criticism – this is how you learn from your mistakes
  • keep personal feelings out of Clinical Training situations
  • treat Clinical Training as the most vital part of your education
  • remember that the C. T. Supervisor is your most valuable reference when job hunting
  • express a desire to learn – always ask “what else would you like me to do?”
  • remember your manners
  • use professional, courteous language
  • send in Weekly Internship Record every week
  • be aware of and practice patient confidentiality
  • be aware of your status as a student within the Clinical Training facility organization
  • ask questions
  • ·volunteer to help whenever possible
  • send a thank-you note to the Clinical Training site and supervisor at the end of your education

 

Things to Avoid:

  • expressing negative attitudes (about anything!) to Clinical Training staff
  • being confrontational with Clinical Training staff
  • being late for work
  • being late to arrive back from lunch and breaks
  • using phone for personal use
  • getting involved in conflicts between Clinical Training staff members
  • taking things personally
  • reporting results you are unsure of – ask for help!!
  • performing tasks or procedures you are unsure of – ask for help!!
  • sitting around with nothing to do – find something!
  • discussing your personal problems with the staff
  • asking for time off
  • acting like you know everything ... you are there to learn ...remember, there is always more than one way to do something